Thank you so much for sharing such a thoughtful and detailed review.<br>We are really pleased to hear that you feel involved in decisions about your care and that you enjoy the daily visits and weekly companionship sessions. It's wonderful to know that the consistency of seeing the same care professional each week, along with the activities you enjoy walks, exercises, dominoes and painting are making a positive difference to your life.<br>I did notice your rating for value for money, and I'd like to gently clarify that the fees you are charged are set by the local authority, not by Complete Care West Yorkshire. We deliver the care package they commission, but we do not control the cost of that package. That said, we always aim to ensure that every visit reflects the highest standards of quality and respect.<br>Thank you again for your feedback