Dear Jackie,
Thank you so much for taking the time to share your feedback.
We're really pleased to hear that the carers were able to support you with the kitchen cleaning, communicated well, arrived on time and treated you with respect. It's very important to us that you feel listened to, supported and treated with dignity at all times, so your comments about the staff, care/support, management and value for money mean a lot.
If there is ever anything more we can do to improve your experience, please don't hesitate to let us know.