Thank you for taking the time to leave us a review, we are very grateful. <br>We are delighted to hear that our team was able to act quickly, provide clear guidance, and support you through a challenging time.<br>It is also great to hear that the manager was always just a phone call away and quick to reply, and liaised with the NHS professionals and dealt with any issues with prompt action. This enabled everyone worked together in harmony to provide the best care possible whilst supporting the next of kin through a difficult time.<br>We will be sure to pass on your feedback to the local team who will be thrilled to receive and read your comments.<br>Kindest regards <br>Katie