Dear Gary,
Thank you for your kind review. We are very pleased to hear how well your aunt has been doing with the support of her live-in carers, and that the care, companionship, and consistency provided have helped her remain happy and settled at home.
We truly appreciate your positive feedback about our carers, and we are glad the small communication issues experienced earlier in the year were resolved quickly. Your feedback helped us improve our systems, and we are grateful for your understanding.
Thank you again for recommending our service. It is a privilege to support your aunt, and we remain committed to providing the highest standard of care.
Warm regards,
Rainbow Health and Care Ltd