Good afternoon Jane, Thank you for leaving us a review. We really do appreciate it. We are pleased to hear that our carers have provided such excellent support and demonstrated kindness and dedication in meeting your needs. It is wonderful to know they have gone above and beyond and built such a strong rapport with you. We also appreciate your comments regarding scheduling and will continue working to ensure visits are as timely and efficient as possible. Your recognition means a great deal to our team. <br>Kindest regards <br>Katie