Thank you for leaving such a thoughtful review.<br><br>We really enjoyed supporting your grandmother and getting to know your family over the time we were with you. It means a lot to hear that she felt comfortable with the carers and looked forward to their visits. The small moments matter, and knowing the chats, laughter, and time spent together made a difference is something we truly appreciate.<br><br>Thank you for placing your trust in us during a time that was not always easy. We are glad you felt kept up to date and able to reach out whenever you needed to. That communication and reassurance is something we take seriously.<br><br>We hope your grandmother is settled and doing well in her new environment, and please pass on our warm wishes.<br><br>Thank you again for the recommendation and for taking the time to share your experience. It really does mean a lot to the whole team.