Good afternoon Pamela, Thank you for taking the time to leave us a review. We really do appreciate it. <br>We're delighted to hear that Nicola and Rema have made such a positive difference for your sister and your family. Compassion and kindness are at the heart of what we do, and it's wonderful to know they've provided that support. We also appreciate your recognition of our office team for keeping you informed-it's important to us that you always feel reassured and up to date. We'll make sure your kind words are shared with Nicola, Rema, and the whole team. <br><br>Kindest regards <br>Katie