Thank you for taking the time to share this wonderful review. It means a great deal to our whole team to know that our support has made a positive difference for your mum and your family.
We understand how important continuity and trust are, especially when supporting someone living with dementia, and we're so pleased that our carers have been able to build such a great relationship with your mum and that communication and flexibility have helped make things a little easier for you. We will pass on your kind words to the whole team. Thank you again.