Good Morning ,
Thank you for sharing your feedback, we really appreciate it.
We are delighted to hear that our team has quickly adapted to your mum's routines and interests, helping her feel comfortable and engaged. It's great to know that this has given your family peace of mind, especially around medication and regular monitoring.
Your kind words mean a lot to us, and we'll make sure they are shared with the carers who support your mum every day.
Kindest regards
Katie