Thank you so much for taking the time to share this lovely feedback.<br>We are delighted to hear that your mother is receiving professional, friendly and considerate support from our care team. Ensuring that our clients feel well-looked-after and respected is at the heart of everything we do, and it's wonderful to know this has been your experience.<br>I'm also pleased that our communication and invoicing processes have been clear and easy for you, we work hard to make things as straightforward as possible for families.<br>If there is ever anything more we can do to support you or your mother, please don't hesitate to get in