Good afternoon Jacqueline,<br>Thank you so much for sharing your experience with us we really appreciate you taking the time to leave us a review. <br>We are delighted to hear that you've received excellent service from our Bromsgrove branch and that both the management and carers have made such a positive impact. It's wonderful to know that our team's responsiveness, flexibility, and attention to detail have helped you feel supported, and that the carers have made your time at home comfortable and enjoyable. <br>Your kind words mean a lot to us, and we'll make sure they are shared with the team.<br>Kindest regards <br>Katie