We are genuinely humbled by your kind words and delighted to hear how deeply Nida and Humaira impacted Eveline's care journey.<br>Hearing that your nan felt safe, valued, and truly at home with our team is both affirming and motivating for us as a service. Nida and Humaira exemplify the culture of compassion, continuity, and operational excellence we strive for across the board.<br>Please know that your message has been cascaded internally to recognise their outstanding contribution. They will be incredibly touched to know Eveline asks about them daily.<br>While transitions into residential care can be bittersweet, we are grateful for the opportunity we had to be part of Eveline's daily life and proud that our team was able to create such a trusted, family like rapport. Your feedback truly reinforces why we do what we do.<br>Thank you again for your confidence in us and for celebrating the work of our carers.