Thank you so much for taking the time to share such a detailed and heartfelt review. It truly means a great deal to us. We're delighted to hear that your mum has felt well supported over the past year and that our office team has been able to provide quick, reassuring help whenever extra assistance is needed. Making sure families feel informed and at ease is so important to us.<br>We're also very proud of how our carers have taken the time to get to know your mum, understand her routine, and offer the right level of care as her needs change. Knowing that they bring attentiveness, humour, and compassion into each visit is wonderful feedback for the whole team.<br>It's lovely to hear that the communication between everyone has given you peace of mind - that's exactly what we aim for. Your kind words about teamwork really resonate with us, and we're so pleased that you and your mum feel comfortable and supported.<br>Thank you again for your trust and encouragement.