Thank you so much for your heartfelt message. We are truly delighted to hear how well your husband has connected with our carers and how their support has made a positive difference to both of you.

It's wonderful to know that their kindness, professionalism, and encouragement have helped him regain confidence and independence, especially with his physio exercises. We're equally glad that their presence has brought you comfort and ease in your daily routine. Respecting your home and family life is incredibly important to us, and it's lovely to hear that this has been your experience.

Your feedback means a great deal to our whole team. We will make sure your kind words are shared with the carers who support you-they will be very touched.

Thank you again for taking the time to share this. We're honoured to be part of your family's journey.