Our client's dementia was initially quite challenging for our Caregivers, but we spent time with the client's family discussing different strategies to help care for the client more effectively and used our in-house dementia expert to assess and provide further tailored training to the Caregivers concerned. Over time the team evolved better strategies and were able to support the client much more effectively. We are also now in the process of rolling out Home Instead's City and Guilds accredited Dementia training to all our staff.