Thank you for taking the time to share your thoughts on the branch’s service. We are constantly looking for ways to improve our services, so we welcome your feedback. We would like to do a full investigation to help address the issues you have raised but will need further details of your experience.  <br><br>With that in mind, we would like to welcome you to a meeting with the full branch management team, to discuss the situation fully and look at ways we can improve our future service.  If you would be interested in meeting to discuss and help us improve our service, contact us on 020 7385 6400 and ask to speak with Milka.