Our team at Bluebird Care (Waltham Forest) work hard to provide an excellent personalised service to our customers. We encourage our staff to progress in their career by providing education and training. Our care assistants adhere to the assessed care plans to provide the agreed care to our customers. It does take time for a care assistant to become familiar with how the customer likes things to be done but we continue to strive to achieve this for each individual customer. We are glad to be of assistance and pleased that the care assistant is progressing well.