Thank you for your positive review around the home care which we provide.<br><br>Bluebird Care’s aim it to be an outstanding home care company – and part of that is to innovate where we believe it will add real value to our customers. <br><br>The Pass System you refer to is an advanced tool which enables our whole home care team to manage our customer visits in real time and is highly recommended by the Care Quality Commission, who we are monitored by.  The benefit of having the care notes of a customer, confidentially, available on-line through the OpenPass system means a customer’s entire team – including allied health professionals outside of Bluebird Care (such as GP’s, District Nurses and of course families), can view the notes at any time using the QR code. <br><br>However, please do not hesitate in contacting your Bluebird Care Supervisor if you would like to discuss this further and find ways in which we can provide you with the information when and how you would like it.<br><br>Thank you again for taking the time in giving us feedback.