Thank you for your feedback, we take all feedback received (both positive & negative), very seriously to assist in improving our services even further moving forwards.  Any compliments are passed on to our care & support workers.  We have taken on board the point you raised about receiving a roster and have arranged for one to be sent to you weekly and hope this helps alleviate any anxiety your husband may suffer.  Once again, thank you for taking the time to provide your feedback and please don't hesitate to get in touch with our office if there's anything you would like to discuss in the future.  Thank you.