We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further.  You provided us with some really lovely feedback relating to our care workers ‘working very well with a smile on their faces’.  This was great to hear and will be passed on to the care workers involved to ensure they receive acknowledgement of all their hard work.<br>I’m sorry you feel that visits are rushed.  Care workers are paid for travel time between visits so you should never feel that your service is being rushed.  We will review your visits and the care workers' rounds to ensure there is sufficient time allocated to meet your needs and for care workers to travel between visits.<br>We thank you sincerely for taking the time to provide your feedback, please do not hesitate to get in touch if there’s anything else you’d like to discuss in the future, we will be more than happy to try and help.