Hello Karen, and thank you for your review about the support we are providing to your mother. It is a joy to help support your mother and to be able to give you reassurance and peace of mind. We pride ourselves on being responsive to our customers’ needs and we feel it is important to provide continuity of carers to each of our customers. Our carers are handpicked by the office team to ensure they help us to reflect our company’s values at all times. <br><br>Thank you again for sharing your feedback, <br><br>Best wishes, <br>Michelle.