Ray <br><br>Thank you for taking the time to review us and scoring us so highly across Staff, Care/Support, Management and Dignity. We thoroughly enjoyed our time together and are pleased we were able to support in your rehabilitation. We were disappointed to read that despite rating us highly across the areas mentioned above you felt that we were not value for money. We are not the cheapest but I do believe we deliver value for money for our clients by promising familiar CAREGivers and visits at the specific times that they request. I do not believe quality care can be delivered for less than we charge and there be a sustainable business with longevity for clients and CAREGivers.<br><br>Kind Regards <br><br>HISC - Hinckley, Burbage & Nuneaton