Many thanks for taking the time to complete your review, we really appreciate all feedback received, (both positive and negative) to allow us to continue improving our services in the future. We are really sorry that you feel unhappy with the service provided by our office team, please feel welcome to contact the Registered Manager (by dialling your usual office number), if you would like to discuss your comments further, she will be more than happy to discuss any concerns you may have. Alternatively, you can go back to your social worker who we are sure would be more than happy to facilitate a meeting between yourself and WarrenCare in order to sort out any issues you reference. We hope this helps and thanks again for submitting your review.