Thank you for taking the time to submit your review, we take all feedback very seriously (both positive and negative), to support continual improvement of our services as we move into the future.  We are really pleased that you find the service provided by regular carers extremely good but are sorry to hear you are not as happy with the service you receive from those who attend less regularly.  Your comments have been fed back to our senior management team to enable any issues to be looked into, in the meantime, please feel welcome to contact your local office on the usual telephone number if you have any particular issues you would like to discuss.  We will do our very best to try and help.  Thanks again for providing your feedback, we really appreciate all comments received.