Dear David,
Thank you for your feedback. I am very glad to hear that you are happy with your regular carers. I do appreciate that when we are unable to send your regular carers due to holidays and sickness this can be very unsettling for you. I can reassure you however, when we are unable to send your regular carers we always try to send staff who are adequately trained to meet your specific needs. If you have any further feedback please do not hesitate to contact me.
Thank you
S. Preston (Registered Manager)