Thank you very much for taking the time to leave us such a lovely review. We are so pleased to hear that your Mother and Father are happy with the carers and the care that your Mother is receiving. Our staff are trained to encourage our service users to remain as independent as possible, but of course, if your Mum feels she cannot do things for herself our staff should not push her. I will contact the carers personally and ask them to ensure they are supporting your Mother as much as she needs. If you have any concerns please do not hesitate to contact us at the Edinburgh office. Kind regards.