It's so lovely to hear that our CAREGivers have succeeded in forming such a familial bond with your mum and that your family is reassured about the professional and over-and-above approach they bring to every visit. We are also delighted to hear about the strong working relationship you have built with the Client Manager, as we want our clients to consider everyone who works for Home Instead to be just as supportive and professional as the CAREGivers. We very much look forward to providing a strong service you and your mum have become accustomed to for many years to come and thank you very much for your informative feedback.