Thank you for your review. We will have been supporting your dad for three years in June and I can hardly believe it. During that time, we have seen his needs change and have really enjoyed working together with your family to find the best combination of support for him and being flexible where necessary. Your dad is well known in our office for being a real character and we enjoy our conversations over the phone with him and were delighted when he joined us at the Home Instead carol service this year.