Thank you for providing a detailed review of your concerns.   We are sorry to hear that you were dissatisfied with the care that was provided, we are aware of concerns that were raised in regards to the above, in line with our complaint procedure.  At All Seasons we pride ourselves on the quality of care that we provide, and as such, we would welcome the chance to discuss this with you in more detail.  <br>We are available on info@allseasons.org.uk if you wish to discuss this matter further, and your request can be dealt with by the HR Business Partner in the first instance.