Thank you so much for taking the time to leave this valuable review, and for pointing out the areas in which we can improve our services to you. Based on your feedback we have today actioned these concerns and shall be in touch to discuss further. We are very pleased to say we are introducing a basic ‘cooking lesson’ for all carers who may not be confident in this area to enable them to provide simple cooked foods as required. We are very proud of our team and love to improve the service we offer our clients; we really look forward to your next review.