Thank you for your feedback. Our team works hard to ensure we have the right care and care worker to meet your needs.  At Care24Seven, we genuinely care. We carefully assess clients’ care at home needs and preferences and carefully match these with care workers for a good rapport. We develop care plans based on a client's strengths to re-build their independence for quality of life whilst supporting their care needs. We vet care workers and provide in-house professional care training on specialist care and COVID- 19 awareness to all our staff. We adhere to high PPE standards so we can continue to deliver excellent service and ensure care for the vulnerable is not affected during these challenging times. We provide 24/7, 365 days on-site support to all our clients and care staff.