Thank you for your comments - we always like to receive feedback on our service. I see also that your mother felt that she saw quite a few different members of staff. I have had a look and it looks like 12 different members of staff have visited your mum in the last 3 months. We do always try to maintain continuity of care staff wherever possible, but these are of course unprecedented times with unusual pressures on staff members. I am pleased however that you and your mother have found that the staff have been professional and caring and that your mother has had the care that she has needed.