Thank you for taking the time to leave such a lovely review of the services we provided to your mum. It is lovely to hear that the Bluebird Care Epsom & Kingston office team is now aware of the support your mum needs and you have developed a good relationship with all the office team. We will be sure to pass your comments on to our Bluebird Care Epsom & Kingston carers that provide care to your mum and to the carer who called the NHS helpline, and it is a pleasure to provide care to your mum. We put customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day.