Thank you, Margaret, for the very kind comments on our service.
We are so pleased that your mother is happy with the staff who visit (which we will of course share with them) and also that you have deemed the service good enough to pass details on to your friends, that is most kind of you.
If there is anything else that you feel we could do, to help us score the magical 5 out of 5, we would love to hear from you.