Dear Terry<br><br>Thanks so much for taking the time to post a review.  It is an extra thing to do but the feedback is hugely appreciated. We will always try and be as responsive as possible to a request to providing support for clients as quickly as possible as often it is because our clients are struggling. <br><br>Equally, we think it's hugely important to build relationships and to match our caregivers to our client's personalities and their interests and nice to hear it has worked on this occasion. <br><br>Thanks again<br><br>kind regards<br><br>Mark