Dear Peggy, I appreciate the time you have taken to leave a review. I am pleased to hear that you find our carers to be really helpful, and some you find to be very good.<br>In response to your feedback in regard to some carers not staying the full allotted time and not cleaning up to the standards you require, I have checked our communication logs and have been unable to find any correspondence in relation to these concerns. I thank you however for bringing this to my attention and I can assure you I will investigate the feedback you have given and address the concerns with my team. Please never hesitate to contact me or the team in the office if any issues arise, we are always happy to help.