Thank you for your feedback. I appreciate the time you have taken to leave a review. I am glad to read that you regard our service as very reliable and you have rated our organisation with five stars. I am happy to read that you look forward to visits from our carers and you have described them to be thorough, light-hearted, and affectionate. Rest assured, our team remains dedicated to all our clients and during adverse weather conditions we have a steadfast contingency plan in place to maintain continuity without any disruptions to your visits. Thank you again for your kind words.