Thank you so much for such a lovely review!<br>We are so pleased to hear what a fabulous professional relationship our support worker and your mum have - this is really important to us, and we are thrilled to have matched your mum with a staff member so well.<br>Staff and client safety has always been really important to us, and especially so during the pandemic - ensuring that PPE has been readily available to all staff members has been essential for us throughout, and it's great to know that this is acknowledged, appreciated and just as important to you - thank you for this.<br>We are also really glad to know that you have been able to raise any issues that you have encountered and that the processes that we have in place mean that we have been able to resolve them for you quickly. We will always welcome all feedback, both positive and negative.<br>Thanks again for leaving us such a brilliant review.