Thank you so much, Alison, for such a great review.
We are absolutely thrilled to know that you are so pleased with the care and support provided to him, and we are so grateful for your understanding with regards to new Support Workers being introduced to him as our team in your area grows - we are really happy to note the continuity with existing staff members though... this is something that we pride ourselves on, and we know that it is important to you both.
He is a very special man, and we are honoured to be supporting him in the dignified, positive, caring way that he deserves. We are also grateful for the way that you welcome our Support Worker's into your home and chat to them like they are long lost friends, usually, while you are preparing whichever amazing foods you are baking that day... this is lovely to hear of and makes us know that we have got the correct Support Worker's matched with the correct families!

Thank you again.