Thank you, Julie, for taking the time to write us such a lovely review. <br>We are so pleased to be able to support your Mum, and are thrilled that you are so happy with the service being provided - that's really important to us. <br>We are also really glad to know that our processes have worked well when things haven't been quite right and that we have been able to quickly resolve any issues for you and your Mum. <br>We're really happy to know that you are finding having access to the electronic care plan and real-time notes so beneficial... we think it's pretty great too! <br>Thank you again for your review and for the recommendations - as a family run business, having such positive feedback means the world to us.