Dear Neeta, thank you for such a kind review, it means so much to us all here at Caremark (Havering). Your mum was the sweetest lady. She made us all feel like family, so naturally supporting her became effortless and an absolute joy. I particularly enjoyed our shopping outings together. She really did like shopping. Her face would just light up when I turned up in my 'nippy little car' as she would call it. We would go from shop to shop to find the right items for her flat, having many laughs along the way. Together we managed to get your mum's flat looking beautiful and she was so proud of it. We were so saddened by her passing, it had an impact on us all. We miss her dearly. Fortunately, we were privileged enough to meet your beautiful mum and support her and it's that time and those memories which we will hold close to us.