Thank you, Kevin, for taking the time to write the above review. We are so happy to hear that we acted in a sensitive manner and worked efficiently when starting the care package. We aim for it to be as straight forward as possible and easy to arrange as to start as soon as required.  Thank you also for your compliment for the care assistant that attended your parent's visits and have passed these on to her. We would like to wish your parents all the very best with their move and hope they settle in nicely.