Thank you for such a lovely review, Esther, it has brightened our day! We know that, from your work, you have come across a lot of home care providers and care homes, so we are really honoured that you think so highly of our team. We were really proud to have been able to support your friend to remain at home for as long as possible, and we were always happy to go 'above and beyond; it is in the nature of our team to do this, so it really wasn't any trouble. We are pleased that the free visits and extra companionship were of good use, and we are pleased that you were so satisfied with our support. Thank you again, Esther.