Thank you for your lovely review and for choosing us to support your mum. It is a privilege to be part of her life and to support her to remain in her own home. We are pleased your mum has built a good relationship with our care staff and that you have had a positive experience with our team. Our pricing is structured as we pay our staff the national living wage and shorter care visits mean that there is increased travel time/mileage for staff. We believe happy staff means happy customers.