We are hugely grateful, David, for this very supportive and generous review, and thank you so much for taking the time to write it, reflecting our care of your mother over the last few months. Achieving peace of mind for sons and daughters is also a large part of what we set out to achieve in addition to providing great care and support for those you love. Being responsive, throughout the team, and empowering and training them to simply 'do the right thing' allows us to be both proactive for their better welfare, like wanting to go to church, but also reactive when unexpected things happen, at short notice.