Thank you for taking the time to complete your review, we really appreciate all feedback received (both positive and negative), to assist us in future improvements to our service.  We are really pleased you find some of our care workers 'excellent' but sorry that you feel that some just see this as 'a job'.  We would like to reassure you that we have checked the times your Mum receives her care visits and can confirm that these are in line with pharmacy requirements, in relation to your Mum's medication plan as needed, our Care Service Manager will be in touch to discuss the points you make further and confirm.  Please also feel more than welcome to get in touch with the office (on your usual contact number), should you feel there is anything else you'd like to discuss, moving forwards.  Thanks again for your feedback and comments and for completing your Homecare.co.uk review.