We are deeply concerned about these comments as all our service users feedback is above 95%. We have an extensive history in Mental Health that so we would be happy to have our integrity tested. As an organisation we endeavour to support all those that need our help in independent living and to date, we are very proud of our work ethos which is backed by people's reviews and feedback. We welcome any complaints and would ask that if anyone is dissatisfied with our services to contact us to allow a full complaints procedure that we would be happy to investigate with public findings.