It is so unfortunate that you feel this way regarding the service that you have received from us. This is not what we stand for as an organisation, which can be evidenced from the feedback from several other service users.<br>We have offered and was ready to work with you just to prove that we truly and really care and to correct the impression you have about the company, but unfortunately, we were not allowed to give the best quality care that we stand for and to correct the impression you have about the company.<br>Treal care promised and as can be evidenced from all other feedback/reviews to not just be another care company but one borne out of a passion to give the best possible quality care to all our service users, which can only be made possible with the cooperation of their relatives and family, as this cannot be achieved without them working alongside with us to ensure we are able to deliver what we promised. <br>Wishing you the best.