Thank you for such a lovely review, it was a pleasure meeting your Nan and having the privilege to support her and the family through her end of life journey. The feedback from the CareGivers who support Nan has been one of the most encouraging and emotional things that I have read and heard. From day one Nan and yourselves were so friendly, welcoming and that they couldn’t wait to go back in to support Nan. The Live in CareGivers who supported Nan also had their hearts melted by her and the warmth that she would give, it really has made them feel special. Nan was a very special individual and it was a privilege getting to know her.