Dear Rachel,<br>So sorry to be slow in thanking you for your feedback. We are always hugely grateful for clients and families submitting reviews. It is lovely to hear that your godmother is finding our visits are so supportive. It is highly personal to let someone new into your house and it only works if you match the caregivers with the client so that they can trust the individual and they feel comfortable being in your house. We can then help with more personal care. Thank you again for taking the time.